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Before you call your insurance

You don't need a claim, an appointment, or a decision from your insurer to find out what a repair involves. Plenty of people get an estimate first and then decide whether filing is worth it at all, particularly when the damage is close to the deductible. If you have already opened a claim, bring the claim number and your adjuster's details and we will deal with them directly.

What helps us quote it faster

Four photos cover most jobs: the damaged area straight on, the same area from an angle so the light rakes across it, a wide shot of the whole side of the vehicle, and a close-up of anything cracked, torn or hanging loose.

Have the year, make and model handy, and tell us anything the photos cannot — whether it still drives, whether any warning lights came on, whether a door or the trunk still opens and closes properly. If the damage is structural, some of what matters is behind the panels and no photo will show it.